Instagram is regularly updated and improved, but it still suffers occasional glitches. Today, consider what an unknown Instagram bug is, what a 5xx server error is, and how to solve such problems. As a rule, they arise when you try to enter. The former is more common when trying to log in via an app, the latter via an internet browser.
An unknown network error when logging on to Instagram
The main reason here is a problematic Internet connection: slow transmission speed, incorrect settings, temporary bugs in the server operation. In some cases (the exception rather than the rule), Insta itself or the system services of the user's gadget (smartphone, tablet, and so on) may lead to this result. Whatever the root cause, the situation must be addressed. There are several ways.
Instagram's Unknown Network Error: What to Do
First of all, we tweak the settings of the gadget and router. Restart devices, turn on / off the power grid, etc. d. Note that problems may arise from a VPN connection, so check it carefully or disable it.
If not, check whether the smartphone's time zone is set correctly. To this end, we are launching the 2ip website. ru, where you can see IP and the city. Knowing which city your IP belongs to, you can easily check the time zone and, if necessary, change it through the "Date and Time" section (remember to turn off auto-detection before doing so). Now all that remains is to restart and monitor regularly to ensure that the time does not change.
If the problem is not fixed, clear the temporary cache and delete the associated data. To do this, open Settings and go to the Application Manager, search for the resource we are interested in, then delete the cache and information. In some cases, reinstallation will fix the problem.
An alternative is to connect to another network. For example, if you are using a mobile Internet connection, try using public Wi-Fi and vice versa, or connect to another router. If you are sitting in a social network via mobile traffic, try going to "Access Points" and assign IPv4 / IPv6 protocols, as shown below:
The next way to do this is to try to log out via Parallel Space and Multi Accounts.
5xx Server Error occurred in the Instagram app
A failure of this format means that the problem is a server or hosting problem, that is, it does not depend on the user and his Internet connection. Troubleshooting here is the task of the hosting provider / site owner. The following reasons may lead to this situation:
- The site's bandwidth has been exceeded.
- A DDoS attack was carried out or a large number of users sent data simultaneously.
- Technical breakdowns on the server.
- Damage to the Internet cable that comes from the server.
- Program failures.
- The application / site is not optimized.
- Roskomnadzor / provider blocked the resource.
Here are the main transcripts:
The £500 server is not working properly.
502. Overload, lack of RAM.
The addressee is currently unable to respond.
There is not enough time to formulate an answer.
The wait time for the service is over.
5xx Server Error is eliminated by technical support. As a rule, it takes 2-3 hours. Therefore, the first step is to seek technical support.
How to Fix
To speed up the process, several steps can be taken:
- Restart your Internet browser.
- Use another device / browser.
- Delete temporary files, cookies, history, and cache.
< ol start = "4" >
< ol start = "8" >
Before attempting to reconnect, check if other users can log in. network (ask friends and acquaintances, people who are nearby). If everything works, try all of the above. If everyone has a problem, it is futile to do anything.
If the problem occurs only to you and all means have already been tried, it is only necessary to check if the firmware is stable and if there is no damage in the system processes. To do this, upgrade the gadget's software. The extreme radical step is to reset to factory settings.